Eva is an Administrative Coordinator with Mosaic Governance Advisors. In this capacity, Eva supports the consulting team on all facets of client projects, including project management, survey development, research and data gathering, client communications and relationship management.
Before joining Mosaic, Eva worked for ten years as an account management professional in large financial services and software development companies, including FTEN, Inc., ING Life, now Voya Financial, and Great-West Life & Annuity Insurance Company, now Great-West Financial. Through her work, she developed and implemented processes to streamline new sales, customer support processes, facilitated the growth of pending sales within three large volume sales regions, trained and educated all levels of personnel from call center staff to executives on the new business and underwriting processes, and provided responsive service and communications to assigned policyholders, agents, and agency personnel. Her solid problem solving and team leadership skills, coupled with her focus on process improvements enhanced the effectiveness and efficiency of the teams she worked with to deliver exceptional results to clients.
Eva earned a Bachelor of Arts degree in psychology from the University of Colorado – Boulder.